How to troubleshoot Galaxy S7 Edge that’s stuck on Verizon screen Problem: Hi guys. I just need your advice on how I can fix my phone, Galaxy S7 Edge, because for some reason it’s stuck on.
In case all these steps become helpless to turn on your Samsung device, the last step is to take it to a technician. However, if the above two methods do not fix your problem, then contact the carrier, retailer or the Samsung service center. For those who have a few bags of silica gel available, it also helps in drying the phone quickly.
Power off your device by pressing the Power key for a long time. You will notice the Android logo come up on the screen, release the Power button and continue to press and hold the other two keys till you see the Recover Menu on the screen of your device Use the Volume down key to highlight the Factory Reset option in the menu Now with the help of the Power key, confirm your option Wait till the phone complete the process of resetting itself to factory settings.
Once the phone or tablet you are using has been reset, it will automatically restart. If it restarts successfully and reaches the home screen then you should be able to use your phone now. If you have created a backup then you can restore the backup now and begin using your device.
It is one of those problems where you get stuck with a smartphone on which you can do nothing because it does not even start.Galaxy S6/S7 & S6/S7 Edge: Boot Loop/ Wont Boot / Touch Pad Problem / Wont Charge ????
This problem happens to be one of the most annoying Android issues and solving it can get fairly difficult because you will be working on a phone which is not powering up. You do not have access to the System Settings of your device.
Let us check the main reasons and solutions for Android boot problems. When your Android has boot problems, it can be any one of the following: The device does not start at all, it does not charge when you connect the device to a charger but it is being recognized by your computer when you connect it to a computer.
The device cannot start but when you connect it to the charger, you can see the device charging. It begins to power on only to get stuck on boot screen. It may get stuck on the logo screen or it may power off automatically after reaching a certain point.
When you see an error message on the boot screen and the device does not start up. Some users enjoy increasing the abilities of their Android device by using a custom ROM or by tinkering with the system files. When your device shows boot errors, the system files are unstable because they are corrupt or they have been tinkered with.
This is why custom ROMs are best avoided, especially if you are not technically inclined. This article does not include solutions for custom ROMs because there are too many things that can go wrong in custom ROMs so our article focuses on issues faced by non-rooted devices.
Charge Your Device It is always suggested that users should use a charger that is meant for the device, which will provide the right amperage and which is ideally bought from the same manufacturer. This will help in knowing that the charger is providing the right amount of power to the phone so that the device can work as expected.
If the phone begins to charge then allow the phone to charge for at least an hour and then try to switch on your device.How to reboot a frozen Samsung Galaxy S7 or Samsung Galaxy S7 edge.
Use a proper wall adapter galaxy-note2. Remove the battery If you are stuck on boot loop or if your phone does not switch on at all then remove the battery of your device and wait for 30 seconds.
Now start the phone and check if it switches on completely. If your phone powers on and reach the home screen, then the problem may have been minor and a battery pull was able to solve it quickly and easily.
If your phone does not have a removable battery then power off your device and allow it to remain powered off completely for 5 minutes.
Then restart the device. Soft Reset A soft reset involves pressing and holding the power key for 10 seconds. You will soon find your phone restarting and if it reaches the home screen, then the reset solved the problem. A soft reset will not delete any data and it is easy to perform.
To solve this problem, you must remove the SD card of your device and power it on. Check if removing the SD card helped you solve the problem for your device. Wipe cache partition When you perform this step, you delete all the system cache files of your Android stuck on boot screen.It is also referred to as the bootloader. A soft reset varies on different devices. When this happens, there is a chance that the update does not finish properly and your phone gets stuck on the logo when you try to start it.
The cache files are created on a system so that you can quickly access the software and apps of the device. You will not lose any personal data when wiping the cache partition of your device. To wipe the cache partition you must enter the recovery mode of the device.
Different devices have different button combinations which can help you access the recovery mode. It is also referred to as the bootloader. If you are unaware of the combination then it is best to check the internet before trying it. For Samsung users, the key combination is pressing and holding the Volume Up, Home and Power key together.
Once the logo comes up, you must leave the Power key but continue to press the other two keys till Recovery screen appears. The background is black with the recovery menu on it.
Once you are in the recovery menu, you must use the Volume down key to highlight wipe cache partition. Then use the Power key to confirm your selection. You must go down to highlight Restart and then select it using the Power key.
After the device restarts, check if it reaches the home screen. If your problem is fixed then some corrupt cache files may be the culprit for the boot problems faced by your device.
Use Safe Mode When a device is in Safe Modeit automatically disables all third party apps and works with the most basic functions. This helps you identify if any of the third party apps that you downloaded could be causing the Android stuck on startup screen problem.
Since you do not have access to the Home screen of your device, you will have to rely on key combinations once again to enter Safe Mode on your device. The only thing about key combinations is that they vary from one manufacturer to another. So if you have a Motorola it may act differently to certain key combinations than a Samsung phone.
Please check the internet for the right key combinations so that you get it right. Generally, you are required to hold down the volume buttons while the phone is booting up and when you reach the home screen, you will see the words Safe Mode written on it.
This will confirm that the phone has successfully rebooted in Safe Mode. If you have been able to start your phone successfully in Safe Mode then there may be a problem in one of the third party apps that you have downloaded.
It is best to start with backing up all your data and then if you are aware of the app which may be causing the problem then you can uninstall the app and restart your phone to exit Safe Mode.How to reboot a frozen Samsung Galaxy S7 or Samsung Galaxy S7 edge.
If your phone starts as usual after the app is uninstalled then the problem is fixed and the culprit has been recognized, however, if your device does not enter Safe Mode at all and it continues to be stuck on boot or does not boot at all, then we must consider resetting the device.
Reset the Device to Factory Settings You must consider resetting your device to Factory Settings in the following situations: Your device restarts in Safe Mode but you are not aware of the app that may be causing the problem so you would rather have your phone start on a clean slate.
You are unable to restart your device with any of the solutions above. When you reset the device to factory settingsyou will lose all data stored on your device including the third party apps that you have downloaded.
SO connect your device to a computer and if it is being recognized then move all the data to the computer so that you will have a backup created for your device.
Enter the Recovery menu of your device. As explained before the key combinations will vary, so use the internet to check for the right combination Now use the Volume button to highlight Factory or Factory Reset and confirm your selection with the Power button.
Once the factory reset is complete, the device will restart automatically. If it successfully reaches the home screen then your problem has been fixed. The solutions we have mentioned above should work for all the Android devices.
We have created the solutions keeping a variety of devices in mind and most of our readers have reported success in using these solutions to solve the boot problem on their devices. If your Android device was accidentally damaged in water, do not try to turn the phone on or charge it immediately.Home > Support > Samsung > Samsung Galaxy S7 > Troubleshooting > Soft Reset (Frozen / Unresponsive Screen) - Samsung Galaxy S7 / S7 edge Samsung Galaxy S7 - .
Allow all parts of the phone to dry completely before you consider using the phone. While the phone is water resistant, there are a lot of things that can still cause the damage.
Make sure you try these steps, not only for the S3 but for any Samsung Galaxy phone if it gets wet. Allow the phone to dry for 24 hours by removing the battery if it is removable and the back cover and putting all the parts of the phone in a bag of rice. For those who have a few bags of silica gel available, it also helps in drying the phone quickly.
Once it is dried, clean the charging port and connect the charger, allow the phone to charge and then switch it on. When your Samsung Galaxy does not Power on but when you connect it to your computer, your system is able to recognize it, then you can try to reinstate the Android operating system.
It may have gone corrupt for some reason or if it is powered off because you were trying to tweak the system software or if you tried to change something in the custom ROM. Google provides firmware images that can be easily installed if your computer can read your Samsung Galaxy phone.
Do this if you understand firmware and installation of software on a phone through the computer. If any of this is too difficult for you, leave it to a professional.
What should I do to turn on my tablet with a non-responding power button There are several ways to turn off the Samsung Galaxy device but it requires the power button in order to turn it on.
What you are required to do to turn on the device is, First, open the back cover of your Galaxy device and take out the battery. Wait for few seconds and then reinsert the battery. But continue holding the Volume down button. Wait for a while and the phone will start booting in download mode.
Once you are in the download mode, release the Volume down button. Now press and hold down the Volume up button which will cancel the download mode and the phone will be restarted. This is a very common issue and it is pretty much understandable that the reason your device is turning on is the third party application you recently installed in your Samsung Galaxy Device.
However, this is clearly understandable after performing a boot in safe mode. So PC could detect the device in correct manner and we could use Odin without any problem.
How to install stock firmware on Samsung Galaxy S7 and unbrick it Firstly power off the device using power button. A Odin screen will appear just like below: Look on Odin program, the ID: That means your devices has been detected successfully. Do not make any changes to it.
Keep unchanged all the settings on Odin. Now disconnect your device from computer. Turn off the device.Try Hitting the Power Button — Again I know you have already tried using the Power button but try it more than two or three times. When you see an error message on the boot screen and the device does not start up.
Press Volume Up, Home and Power buttons all together until you get into recovery mode. Under recovery mode, perform following: We hope that this guide will help you best manner to recover this handset.
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